When your event success hinges on a flawless AV experience, choosing the right partner is critical. But how do you know you’re making the right call?
At Stamm Media, we’ve been on the front lines of live events, trade shows, and product launches for decades. We’ve seen what happens when AV vendors overpromise and underdeliver—and we’ve built our reputation on doing the opposite.
Before you sign on the dotted line with any AV provider, make sure you’re asking the right questions. Here are the top ones we recommend:
1. What’s Included—and What’s Not?
Not all quotes are created equal. Is labor included? What about setup, teardown, or freight? Ask for a detailed line-item quote and clarity on what could trigger additional charges.
At Stamm, we believe in transparency from day one. Our proposals clearly spell out what’s included—and we help clients avoid unexpected budget surprises.
2. Who Will Be Onsite?
You're not just hiring equipment—you’re hiring a crew. Ask about the experience level of the team running your show. Are they certified? Have they worked in venues like yours before?
We staff experienced technicians, producers, and show callers who know how to adapt in real-time—and we never outsource to the lowest bidder.
3. What’s the Backup Plan?
Technology is amazing—until it isn’t. What happens if a screen goes out or a mic dies right before your keynote?
We build in redundancy and pre-show testing. If something breaks, we’ve got backup gear—and people—on-site to fix it fast.
4. How Do You Handle Pre-Show Communication?
Is the vendor just dropping off gear… or are they collaborating with you on run-of-show, stage cues, and testing?
We host pre-show calls, venue walkthroughs, and tech rehearsals to ensure everyone’s aligned—because success is built before the show even begins.
5. Can You Share Past Work or Client References?
Any good AV company should be proud to show off their portfolio. Bonus points for testimonials from companies like yours or events at similar venues.
You can view some of our latest projects at stammmedia.com or check out client success stories.
6. How Early Do You Arrive for Setup?
Last-minute stress can sabotage even the best-planned event. Make sure your vendor isn’t planning to show up two hours before doors open.
We often load in a day early when possible. Our team is there until you’re confident everything is ready to go.
7. How Do You Help Us Measure Success?
Event tech isn’t just about looking good—it’s about results. Ask how they’ll help you track engagement, leads, or audience interaction.
We offer solutions like lead capture integration, engagement tracking, and post-event analytics to prove ROI—not just provide gear.
Bottom Line: Don’t Just Rent—Partner.
The right AV team doesn’t just show up with gear. They act like an extension of your team. If your vendor can’t confidently answer the questions above, it’s time to keep looking.
At Stamm Media, we’re proud to be the crew behind the curtain—quietly making the magic happen so your brand shines in the spotlight.
Need an AV partner who shows up prepared and delivers under pressure?
Let’s talk.